Frequently Asked Questions
We get it, handwritten mail is a little different from the usual marketing tools. That is why we pulled together the most common questions we hear. If you do not see yours, just reach out. We love talking letters almost as much as we love writing them.
Our pricing is simple: the more you send, the less you pay per piece. It is volume-based so you get the best value at scale. For exact numbers, check out our price list or reach out and we will walk you through it.
Everything you need to make your letter shine: the card from our collection, a hand-addressed envelope, printing, handling, and mailing services. Postage is additional, based on current USPS rates.
Yes. Lots of clients set up steady, smaller batches instead of mailing everything at once. It keeps your brand in front of people without feeling overwhelming.
No. Once you purchase credits they are yours until you use them, whether that is next week or next year. No expiration dates and no stress.
Once your proof is approved, production typically takes about 1 to 2 business days for every 1,000 letters. We work quickly so your campaign moves forward without delay.
Yes. We can drop-ship letters directly to you or mail them out on your behalf. If you choose drop-shipping, your letters can carry a localized postmark cancellation, which is a small detail that often increases open rates. If the origination location is not important, we can also mail directly from Los Angeles, CA.
We have a wide lineup, from neat and polished to relaxed and personal. Each style has its own personality, and every single one is written with natural variation so it looks like the real thing. Want to add your own touch? We can even program your signature or full handwriting style.
Yes and yes. We will help fine-tune your message so it feels authentic and connects with your audience. You will also get a digital proof to approve the handwriting style, layout, and envelope before anything goes to print.
They do. Handwritten mail stands out in the stack, gets opened first, and sticks around. Our clients see open rates as high as 99 percent and response rates up to five times higher than standard printed mail. Personal feels different, and that difference is what gets results.